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Check-in
21Aug2025Select date
Check-out
22Aug2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Schluhmattstrasse 3, Zermatt, Switzerland, 3920

Rooms with Matterhorn views

Hotel Bristol offers rooms with balconies overlooking the Mischabel Mountain Range or the Matterhorn. Each room includes a flat-screen TV with satellite channels, a minibar, and free WiFi. Bathrooms feature tubs or showers, hairdryers, and bathrobes. Soundproof walls ensure quiet stays. Options range from single rooms to quadruple rooms, some with seating areas.

Dining and dietary options

Half-board includes breakfast and a 5-course dinner. Chefs prepare special dietary menus for gluten-free or lactose-free requests. Dogs are not allowed in the dining room, but a separate table in the lobby is available for guests with pets.

Spa and wellness facilities

The spa area includes a Finnish sauna, steam bath, waterfall showers, infrared cabin, foot baths, and a sanarium. A relaxation room and massage treatments are available. The wellness area is for guests aged 16 and older. Sports massages, hot stone treatments, and facials are offered.

Central Zermatt location

The hotel is a 10-minute walk from Zermatt train station, near the bus stop and Klein Matterhorn cable car. A free shuttle runs until 5 PM. For drivers, parking is available in Täsch, 7 km away. Nearby landmarks include Mountaineers Cemetery (300 m) and Gorner Gorge (1.5 km).

Family and guest services

The hotel provides a playroom, children's playground, and games room. Luggage storage is available for early arrivals or post-checkout. Free WiFi, a hotel safe, and currency exchange are provided. Ski storage and pass sales are onsite. Shuttle service operates from 8 AM to 5 PM.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Single Room Grandlit Mountain View
Max:
2 persons
165 sq. feet 
Bed options:
1 Single bed
Heating
Balcony
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Double Room Mountain View
Max:
2 persons
205 sq. feet 
Bed options:
1 King-size bed
Heating
Balcony
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Superior Double Room Mountain View
Max:
2 persons
295 sq. feet 
Bed options:
1 King-size bed
Heating
Bathtub
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Zermatt1000 ft
Airports
Sion (SIR) 47.8 mi
Agno (LUG) 100.5 mi
Train
Zermatt railway station2300 ft
Train400 ft
Bus
Bus stop 7.5 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking

Services

  • Free shuttle service
  • Ski equipment hire
  • Laundry

Dining

  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath

Room features

  • Mini-bar
  • Sitting area
  • Terrace

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Schluhmattstrasse 3, Zermatt, Switzerland, 3920
Map view
Schluhmattstrasse 3, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
700 ft
Cemetery
Mountaineer's Cemetery
600 ft
Bridge
Photopoint Kirchbrucke bridge
1100 ft
Church
Parish Church of St. Mauritius
1100 ft
Bahnhofstrasse
Walk of Climb
1100 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1200 ft
Stellisee 3920 Zermatt
Stellisee
1600 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1100 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1100 ft
Restaurants
Cup's Italian Coffee house
200 ft
Kirchstrasse 44
The North Wall Bar
700 ft
Steinmattstrasse 71
Stefanie's Creperie
1200 ft
Bahnhofstrasse 60

Guest Ratings & Reviews

Real Guest Experiences & Ratings
96%
enjoyed their stay & would return
9.6/10
Perfect
Rooms
8.3
Location
8.9
Service
8.3
Dining
7.8
Guest reviews
9.6/10
based on 9 reviews
9.2
9.2/10 based on 1624 reviews
Cliff
United Kingdom, April  2024
7.8/10

The hotel had a few ups and downs. The rooms, spacious with a great balcony on the top floor, were well-appointed but weren't ready on our arrival just before 2 PM. The service was good but could have been friendlier. The location was fantastic with easy access to downtown spots, though clutter could easily be banished. The dining was delightful, especially being able to cook hot eggs, but a bit more variety would have been perfect. The facilities met expectations, and overall, it was a good value for money.

Rooms
8.0
The spacious room with a great balcony on the top floor was well-appointed.
Service
7.0
The service was good, though a bit more friendliness would have been appreciated.
Location
9.0
The location was fantastic with easy access to downtown spots.
Dining
8.0
The dining was delightful, especially being able to cook hot eggs.
Facilities
7.0
The facilities were satisfactory, meeting expectations.
Hugh
United Kingdom, March  2024
8.4/10

Staying at this hotel was a dream come true for me with its amazing view of the Matterhorn from the balcony, although the rooms were small. The service was top-notch and very attentive, making it a perfect location for various activities in Zermatt. Dining offered a variety, but the price could be a bit high. Overall, a luxurious experience worth considering.

Rooms
8.0
Being able to stand on our balcony to see the beautiful Matterhorn was like a dream come true for me.
Service
9.0
The service was super friendly and helpful.
Location
9.0
Perfect location to view the Mt Matterhorn and convenient for a stay in Zermatt.
Dining
7.0
The dining experience offered a full range of choices but slightly pricey.
Facilities
9.0
The hotel provides great facilities for a luxurious stay.
Richard
United Kingdom, March  2024
9.0/10

I had a wonderful stay at this hotel. The rooms were spacious and cozy with the convenience of having a ski rental right in the building. It would have been nice to have some entertainment options like games or a DVD player for rainy days. The location was perfect for exploring the town and enjoying hikes. The dining experience was above average with a great variety of choices. The facilities, including laundry and shuttle services, added to the overall excellent experience.

Rooms
8.0
The rooms were ample and comfortable.
Service
9.0
The staff was super nice and accommodating, even providing a bottle of prosecco. The service was top-notch.
Location
10.0
The hotel's location was unbeatable, just a short walk from the Zermatt train station and offering stunning views of Mt Matterhorn.
Dining
9.0
The dining options were very nice, catering to various tastes and appetites. The friendly staff made the experience even better.
Facilities
9.0
The hotel's facilities, including free shuttle service, ski equipment hire, and a warm and friendly atmosphere, enhanced the overall stay.
David
United Kingdom, February  2024
8.8/10

The hotel had comfortable rooms with a nice iPod player for relaxation, but they were a bit small, old-fashioned, and initially had a bleach smell. The service was pleasant and helpful, especially in suggesting great family hike locations. The location was perfect, within a short stroll to the cable car station and near many restaurants and attractions. The dining experience was outstanding, feeling more like a luxury brunch. The facilities were very good overall.

Rooms
8.0
The rooms were comfortable and had an iPod player for relaxation, although they were a bit small and old-fashioned with an initial bleach smell.
Service
9.0
The service was very helpful and a pleasure to interact with, covering various areas like front desk, bar, and phone assistance.
Location
10.0
The location was perfect, in the heart of town near train stations, cable cars, and a variety of dining and shopping options. It also provided convenient access to the landmark bridge and riverside views.
Dining
9.0
The dining experience was outstanding and felt more like a luxury brunch than a regular breakfast.
Facilities
8.0
The facilities were very good, enhancing the overall experience during my stay.
Charles
United States, December  2023
8.0/10

My stay at the hotel was absolutely amazing! The rooms were spacious with a fantastic view of the Matterhorn, and having a balcony looking up to the Matterhorn was just breathtaking. They were not only big but also clean and extremely comfy. The service, although the evening receptionist was a bit less than friendly when I requested a change of our stay dates at the very last moment, overall, the staff was very friendly, professional, and helpful throughout my stay. The location is fantastic too, just a 3-minute walk from the center of Zermatt, making it convenient to access all the gondolas. On the downside, it was a bit small, but it had all the goods. The dining experience was good with a wide range of options to suit all tastes, even though it could be better for vegetarians. The facilities in the hotel are superb, offering excellent internet, free use of iPads, a boot room, and outstanding shuttle service with extremely friendly staff providing a warm reception throughout the stay. The price was a bit high, but the value for money was definitely worthwhile.

Rooms
9.0
The rooms were spacious with a fantastic view of the Matterhorn, clean, and extremely comfy.
Service
7.0
The staff was very friendly, professional, and helpful.
Location
8.0
The location is fantastic, just a 3-minute walk from the center of Zermatt, making it convenient to access all the gondolas.
Dining
7.0
The dining experience was good with a wide range of options to suit all tastes, even though it could be better for vegetarians.
Facilities
9.0
The facilities in the hotel are superb, offering excellent internet, free use of iPads, a boot room, and outstanding shuttle service.
Jim
United States, November  2023
8.8/10

I had a wonderful stay at this hotel. The rooms were spacious and clean, with a lovely view of the Matterhorn from the large balcony. The free breakfast buffet was amazing, offering a wide variety of options to kickstart my day. The service was top-notch, with friendly and accommodating staff. The location was superb, right in the center and close to shops and restaurants. The dining experience was above average, setting me up perfectly for a day of hiking. Overall, a great value for money experience.

Rooms
9.0
The rooms were clean, spacious, and had a nice view of the Matterhorn.
Service
9.0
The staff was friendly, eager to accommodate our wishes, and very helpful.
Location
10.0
The hotel's location was very convenient, right next to the bridge with stunning views and just a short walk from the train station.
Dining
8.0
The dining experience was above average, offering a variety of delicious options.
Facilities
8.0
The hotel had great facilities, including a helpful ski boot room.
Herbert
United Kingdom, October  2023
8.8/10

I had a wonderful stay at this hotel, with clean and cozy rooms offering excellent views of the Matterhorn and well-stocked amenities. The service was incredibly helpful and accommodating. The location was convenient, near all the gondolas and with easy access to the center. The dining experience was superb, and the facilities were top-notch.

Rooms
9.0
The rooms were clean and cozy, with excellent views of the Matterhorn and well-stocked with everything I needed for a comfortable stay.
Service
9.0
The service was brilliant-accommodating and welcoming, making me feel right at home.
Location
8.0
The hotel's location was convenient, with easy access to all the gondolas and close to the center for exploring shopping and dining options.
Dining
9.0
The dining experience was amazing, with a variety of choices to cater to all tastes and preferences.
Facilities
9.0
The facilities in the hotel were superb, offering internet access, free use of iPads, a boot room, and excellent shuttle service.
Donald
United States, June  2023
8.2/10

Staying at this hotel was a fantastic experience. The rooms, while a bit small, offered a stunning view of the Matterhorn, which was a unique and beautiful sight. The service was exceptional, with the staff being incredibly welcoming and accommodating. The location was very convenient, situated right in the center of Zermatt near shops and restaurants. The dining experience was great overall, although the 'make your own' pancakes and waffles might not be for everyone.

Rooms
8.0
The room with a view of the mountain was large compared to other Zermatt accommodations I had seen. The room size is a bit small.
Service
9.0
The service was absolutely amazing, with the staff being very helpful, welcoming, and patient with all our queries and requests. The owners were exceptionally friendly.
Location
9.0
The hotel's location is great, conveniently in the center of Zermatt near Kirche Strasse, making it easy to access shops, restaurants, and key stations like Gornegrat and Glacier Paradise Cable Car.
Dining
7.0
The dining experience was lovely, especially being able to sit for drinks on the terrace. However, the 'make your own' pancakes and waffles proved a bit tricky for me as I'm not a big cook.
Facilities
The facilities offered were top-notch, with everything needed for a comfortable stay.
Andrew
United Kingdom, April  2023
7.2/10

I had a wonderful stay at this hotel! The room came with a balcony looking up to the Matterhorn, and the staff were incredibly friendly and accommodating. The location was excellent, but there were some minor issues to consider.

Rooms
8.0
The room with the balcony looking up to the Matterhorn was fantastic. The staff were very friendly and accommodating.
Service
7.0
The staff were very polite and helpful overall, but the evening receptionist could have been friendlier. There were some issues during check-out, but otherwise, the service was great.
Location
7.0
The location was excellent for exploring the area and accessing local amenities. However, it was a bit far from the station and lacked variety in breakfast options.
Dining
6.0
The breakfast had the usual European options, but lacked vegetables and fruits. The dining experience was good overall, but could have been better with more variety.
Facilities
8.0
The hotel had some great facilities like laundry services, shuttle service, and ski equipment hire. However, the restaurant was not always well-equipped.
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Rooms and Guests2 Guests, 1 Room