Hotel Bristol | City stay in Zermatt | Book Now

75 photos

Reserve directly with us

Up to 10% cheaper

than with Booking.com

Key details

About the Hotel

Schluhmattstr. 3, Zermatt, Switzerland, 3920

Close to the ski lifts

Perfect

9.2

9.5

/10

4.7

Loved by Hotel Bristol guests

Friendly staff
Comfortable beds
Mountain views
Excellent breakfast

"The panoramic view of the matterhorn from the foot of our bed is one of the most unique experiences we've ever had in all our travels."

Sarah from United States

read full review

"The breakfast is one of the best hotel breakfast I've ever had and the room was clean and the bathroom had a nice tub."

Myriam

read full review

"We loved the spectacular view of the Matterhorn from our room and terrace."

Stacy from United States

read full review

Amenities

Hotel Bristol provides a comprehensive array of amenities designed to enhance guest experiences. The hotel includes a Spa Area featuring a traditional Finnish sauna, steam bath, and waterfall showers. A cozy lobby with a chimney fire further complements the comfort of this family-run establishment.

Rooms

Accommodations range from spacious Junior Suites to cozy Double Rooms, each offering unique configurations for families, couples, and singles. The family-friendly atmosphere ensures options such as Quadruple Rooms and Triple Rooms are available for larger groups. Many rooms showcase views of the iconic Matterhorn, adding a visual highlight to the stay.

Location

The hotel is strategically located near bus stops and cable cars, allowing easy access to key attractions in Zermatt. It lies just 10 minutes on foot from the train station, making it convenient for arrivals and departures. A complimentary shuttle service is available, running from 8 a.m. to 5 p.m.

Wellness

The well-appointed wellness area includes a nude zone exclusively for guests aged 16 and older. The Spa Area also offers a relaxation room with massage services available on demand, enhancing leisure opportunities. Options include sports massage, aromatic oil massage, and hot stone treatments.

Family-Friendly Features

Hotel Bristol accommodates families through spacious room options that cater to various sizes and needs. Children can enjoy proximity to hiking and skiing activities, ensuring engaging experiences for younger guests. Special dietary menus are thoughtfully prepared to meet the nutrition requirements of all family members.

Highlights

Location: Near bus stops and cable cars, 10 min from train station

Rooms: Junior Suites and Quadruple Rooms with Matterhorn views

Wellness: Spa Area with sauna, steam, and massage options

Family-Friendly: Special dietary menus and spacious accommodations

Must-do experiences

Take the Gornergrat Railway for stunning views of the Matterhorn.
Try the local specialty, raclette, at Restaurant Whymper-Stube.
Visit the Matterhorn Museum for insight into Zermatt's history.
Hike to the secret viewpoint at Stellisee for magical reflections.
Explore the Swiss chocolate shop, Läderach, for sweet treats.

Location: Perfect

9.5/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsMajestic mountain!

“I was in room 406 and had the most majestic view of the magical mountain you could possibly imagine.”

Adam Rogers from United States

Away at HomeFeel the warmth

“The hotel is family run, and you can feel the warmth and personal attention permeate through the establishment.”

SolskjaerZA

Explorers, Not TouristsFamily album

“Hotel Bristol is a family run hotel which is nice to see with family albums.”

Haleh from Singapore

View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Double Room Mountain View

2 persons

205 sq. feet

1 King-size bed

Heating

Balcony

room details

Deluxe Double Room Matterhorn view

2 persons

420 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Double Room Matterhorn view

2 persons

305 sq. feet

1 King-size bed

Heating

Bathtub

room details

Superior Double Room Mountain View

2 persons

295 sq. feet

1 King-size bed

Heating

Bathtub

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Pets allowed
Luggage storage
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers

Sports & Fitness

Skiing
Hiking

Services

Free shuttle service
Ski equipment hire
Laundry

Dining

Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Board games
Children's play area
Game room

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room

Room features

Mini-bar
Sitting area
Terrace

Media

Flat-screen TV
AM/FM alarm clock

Hotel Bristol Location

Schluhmattstr. 3, Zermatt, Switzerland, 3920

Map view

Schluhmattstr. 3, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

5300 ft

Church

St Peter's English Church

3100 ft

Landmark

Gorner Gorge

5000 ft

Landmark

Hohbalmen

2500 ft

Landmark

Castor Mountain

2500 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

5200 ft

Landmark

Sunnegga

1.5 mi

Landmark

Murmeli Brunnen

2500 ft

Theme Park

Forest Fun-Park Zermatt

4400 ft

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

4400 ft

Ski Area

Wolli park for beginners Sunnegga

1.4 mi

Landmark

Denner Partner

5100 ft

Garden

Ricola Herb Garden

1.1 mi

Beach

Leisee

1.7 mi

Garden

Dossen Glacier Garden

1.8 mi

Church

Kapelle Riffelberg "Bruder Klaus"

1.9 mi

Bridge

Hangebrucke

1.8 mi

Landmark

Zmutt Glacier

1.7 mi

Ski Area

Gornergrat

3.0 mi

Landmark

Zmutt

1.7 mi

Beach

Grunsee

2.0 mi

Nearby

Museum

Matterhorn Museum

700 ft

Cemetery

Mountaineer's Cemetery

600 ft

Bridge

Photopoint Kirchbrucke bridge

1100 ft

Church

Parish Church of St. Mauritius

1100 ft

Bahnhofstrasse

Walk of Climb

1100 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1200 ft

Stellisee 3920 Zermatt

Stellisee

1600 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1100 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1100 ft

Restaurants

Cup's Italian Coffee house

200 ft

Kirchstrasse 44

The North Wall Bar

700 ft

Steinmattstrasse 71

Stefanie's Creperie

1200 ft

Bahnhofstrasse 60

Explore Zermatt

Matterhorn Museum

3 minutes' walk

Local history showcased with artifacts, photos, and exhibits celebrating Zermatt's rich heritage. Free entry on certain days.

Mountaineer's Cemetery

2 minutes' walk

A tribute to climbers who perished attempting to scale the Matterhorn, featuring poignant memorials and stunning mountain views.

Hohbalmen

9 minutes' walk

Scenic viewpoint renowned for breathtaking panoramas of the Matterhorn and surrounding peaks. Perfect for photography.

Gorner Gorge

19 minutes' walk

Natural wonder featuring dramatic cliffs and tunnels. Guided tours available to explore its unique geological formations.

Skiing at Schwarzsee Paradise

10 minutes' drive

Adrenaline-packed skiing for all levels. Rental equipment available nearby, ensuring an exciting day on the slopes.

Wellness at Riffelsee

10 minutes' drive

Tranquil hiking path leading to this serene lake, ideal for relaxation and picturesque views. Accessible year-round.

Cup's Italian Coffee House

1 minute' walk

Charming café known for artisanal coffee and homemade pastries. A cozy spot perfect for a quick bite or relaxing break.

The North Wall Bar

3 minutes' walk

Lively bar offering a variety of local beers and hearty pub fare. Great atmosphere for socializing after a day of activities.

Stefanie's Creperie

5 minutes' walk

Delightful creperie serving savory and sweet crepes. Family-friendly environment; reservations recommended on weekends.

Zermatt's Live Music Venues

10 minutes' walk

Vibrant bars hosting weekly live music events, ranging from jazz nights to local folk bands. Activities suitable for all ages.

The Matterhorn Glacier Paradise Cinema

10-minute drive

Cinema featuring films on Zermatt's stunning landscapes. Great for families and adventure enthusiasts alike.

Getting around

City Centre

Zermatt4 min · 1000 ft

Airports

Sion Airport (SIR)116 min · 47.8 mi

Agno Airport (LUG)243 min · 100.5 mi

Train

Zermatt railway station9 min · 2300 ft

Train2 min · 400 ft

Bus

Bus stop19 min · 7.5 mi

Unlock Early-Bird Deals

Grab Exclusive Rates Instantly

Check Rates

Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

is available in for free.

Breakfast

The hotel Bristol provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Swedish

Year renovated:

2010

Number of floors:

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 570 verified reviews

9.3/10

Perfect

96%

Recommend

Breakfast

9.0/10

Cleanliness

9.4/10

Comfort

9.5/10

Facilities

9.3/10

Free Wi-Fi

8.6/10

Location

9.5/10

Paid Wi-Fi

9.2/10

Staff

9.4/10

Value for money

8.8/10

Pros

Matterhorn views

Comfortable rooms

Convenient location

Good breakfast

Shuttle service

Cons

Limited TV stations

Full rubbish bin

Bathroom layout

Slow check-in

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

Open reviews

Questions of the users

About Hotel Bristol

Can guests expect to find toiletries and bathrobes in their rooms?

12 March 2024

Yes, bathrobes, shampoo, and conditioner are provided in each room for guests' convenience.

What transportation options are available if I arrive at the train station after 17:00?

20 April 2024

After 17:00, the free pickup service is no longer available. Guests can either take a taxi, which costs approximately CHF 20.00, or enjoy a 15-minute walk to the hotel.

How far is the hotel from Zermatt's city center and train station?

15 May 2024

The hotel is situated about a 10-12 minute walk from the train station, approximately 5 minutes from the lifts and only 4 minutes from the village center.

Is there an elevator available for guests in the hotel?

10 June 2024

Yes, the hotel is equipped with an elevator for easy access to all floors.

Is the free shuttle service available from Täsch to the hotel?

25 July 2024

The free shuttle service is only available from Zermatt train station, not from Täsch. It operates from 08:00 to 17:00.

In the triple room, how are the sleeping arrangements organized?

17 August 2024

The triple room features one double bed and a sofa bed to accommodate three guests comfortably.

What distinguishes the Matterhorn view from the Mountain view in double rooms?

22 September 2024

The Matterhorn view offers a direct sight of the iconic mountain, while the Mountain view overlooks the Mischabel Group, with no visibility of the Matterhorn.

Is there a shared microwave available in the hotel for guest use?

30 October 2024

Yes, there is a microwave available for guests to use, located on the first floor of the hotel.

Can laundry services be completed on the same day, and what are the costs?

15 November 2024

Laundry can be sent out for cleaning in the morning and typically returned by the afternoon. Prices vary depending on the quantity of laundry.

Are pets, specifically cats, permitted in the hotel?

28 December 2024

Cats are welcomed in the hotel with an additional fee of CHF 10.00 per night. However, they are not allowed in the dining areas.