HOTEL BRISTOL, Zermatt – A Smart Stay in the City
About the Hotel
Rooms with Matterhorn views
Hotel Bristol offers rooms with balconies overlooking the Mischabel Mountain Range or the Matterhorn. Each room includes a flat-screen TV with satellite channels, a minibar, and free WiFi. Bathrooms feature tubs or showers, hairdryers, and bathrobes. Soundproof walls ensure quiet stays. Options range from single rooms to quadruple rooms, some with seating areas.
Dining and dietary options
Half-board includes breakfast and a 5-course dinner. Chefs prepare special dietary menus for gluten-free or lactose-free requests. Dogs are not allowed in the dining room, but a separate table in the lobby is available for guests with pets.
Spa and wellness facilities
The spa area includes a Finnish sauna, steam bath, waterfall showers, infrared cabin, foot baths, and a sanarium. A relaxation room and massage treatments are available. The wellness area is for guests aged 16 and older. Sports massages, hot stone treatments, and facials are offered.
Central Zermatt location
The hotel is a 10-minute walk from Zermatt train station, near the bus stop and Klein Matterhorn cable car. A free shuttle runs until 5 PM. For drivers, parking is available in Täsch, 7 km away. Nearby landmarks include Mountaineers Cemetery (300 m) and Gorner Gorge (1.5 km).
Family and guest services
The hotel provides a playroom, children's playground, and games room. Luggage storage is available for early arrivals or post-checkout. Free WiFi, a hotel safe, and currency exchange are provided. Ski storage and pass sales are onsite. Shuttle service operates from 8 AM to 5 PM.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- Pets allowed
- Luggage storage
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Skiing
- Hiking
Services
- Free shuttle service
- Ski equipment hire
- Laundry
Dining
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Board games
- Children's play area
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
Room features
- Mini-bar
- Sitting area
- Terrace
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel had a few ups and downs. The rooms, spacious with a great balcony on the top floor, were well-appointed but weren't ready on our arrival just before 2 PM. The service was good but could have been friendlier. The location was fantastic with easy access to downtown spots, though clutter could easily be banished. The dining was delightful, especially being able to cook hot eggs, but a bit more variety would have been perfect. The facilities met expectations, and overall, it was a good value for money.
Staying at this hotel was a dream come true for me with its amazing view of the Matterhorn from the balcony, although the rooms were small. The service was top-notch and very attentive, making it a perfect location for various activities in Zermatt. Dining offered a variety, but the price could be a bit high. Overall, a luxurious experience worth considering.
I had a wonderful stay at this hotel. The rooms were spacious and cozy with the convenience of having a ski rental right in the building. It would have been nice to have some entertainment options like games or a DVD player for rainy days. The location was perfect for exploring the town and enjoying hikes. The dining experience was above average with a great variety of choices. The facilities, including laundry and shuttle services, added to the overall excellent experience.
The hotel had comfortable rooms with a nice iPod player for relaxation, but they were a bit small, old-fashioned, and initially had a bleach smell. The service was pleasant and helpful, especially in suggesting great family hike locations. The location was perfect, within a short stroll to the cable car station and near many restaurants and attractions. The dining experience was outstanding, feeling more like a luxury brunch. The facilities were very good overall.
My stay at the hotel was absolutely amazing! The rooms were spacious with a fantastic view of the Matterhorn, and having a balcony looking up to the Matterhorn was just breathtaking. They were not only big but also clean and extremely comfy. The service, although the evening receptionist was a bit less than friendly when I requested a change of our stay dates at the very last moment, overall, the staff was very friendly, professional, and helpful throughout my stay. The location is fantastic too, just a 3-minute walk from the center of Zermatt, making it convenient to access all the gondolas. On the downside, it was a bit small, but it had all the goods. The dining experience was good with a wide range of options to suit all tastes, even though it could be better for vegetarians. The facilities in the hotel are superb, offering excellent internet, free use of iPads, a boot room, and outstanding shuttle service with extremely friendly staff providing a warm reception throughout the stay. The price was a bit high, but the value for money was definitely worthwhile.
I had a wonderful stay at this hotel. The rooms were spacious and clean, with a lovely view of the Matterhorn from the large balcony. The free breakfast buffet was amazing, offering a wide variety of options to kickstart my day. The service was top-notch, with friendly and accommodating staff. The location was superb, right in the center and close to shops and restaurants. The dining experience was above average, setting me up perfectly for a day of hiking. Overall, a great value for money experience.
I had a wonderful stay at this hotel, with clean and cozy rooms offering excellent views of the Matterhorn and well-stocked amenities. The service was incredibly helpful and accommodating. The location was convenient, near all the gondolas and with easy access to the center. The dining experience was superb, and the facilities were top-notch.
Staying at this hotel was a fantastic experience. The rooms, while a bit small, offered a stunning view of the Matterhorn, which was a unique and beautiful sight. The service was exceptional, with the staff being incredibly welcoming and accommodating. The location was very convenient, situated right in the center of Zermatt near shops and restaurants. The dining experience was great overall, although the 'make your own' pancakes and waffles might not be for everyone.
I had a wonderful stay at this hotel! The room came with a balcony looking up to the Matterhorn, and the staff were incredibly friendly and accommodating. The location was excellent, but there were some minor issues to consider.